Responsibilities • Managing respective product line-related documents (e.g. PDL, PIR, Catalogue, App Note, Certificates etc) including commercial details available in the system (Portal, SAP, QS3 etc). • Support Business with product launches and effective commercial roll out activities. • Communicate product life cycle to all stakeholders. • Provide a competitive landscape for the complete portfolio of the respective product line. • Overseeing the overall strategy to ensure sufficient product support coverage. • Build and maintain client relationships and create and execute business development plans. • Research and analyze the market trend, regulations requirements, and specific client needs, create business plans with solutions, and generate leads. • Support Business to identify, update & maintain the SFDC database for opportunity progress and assist in closing deals. • Focus on opportunity closure and prospect management. Convincing new clients and existing customers to make additional purchases. • Qualify leads from marketing campaigns as sales opportunities, contact potential clients, and present them with competitive solutions. • Research, explore and come up with an alternate solution if a new problem is presented that does not have a straightforward solution. • Preparation of Compiling a database with a troubleshooting plan, assisting in generating a playbook, and Sales collateral (For Unique features, customer pain points, field concerns, product gaps etc). • Training sales and service colleagues including developing training programs and materials and conducting training sessions. • Based on business requirements and commitment to on-site customer support. Basic Qualifications • Minimum educational qualification M. Sc. (Analytical/Inorganic/Organic/Physical/Food Technology), Preferably Ph.D. (Chemistry) • Minimum 4-10 years of Hands-on operational experience in respective instrument techniques, data interpretation Preferred Characteristics • In-depth knowledge of the regulation of various markets (Pharma/Food/Applied) • Strong problem-solving and troubleshooting skills. • Excellent customer support skills & Collaborative mindset. • Excellent communication skills (written, oral & Presentation) • Ability to multitask effectively, Great time management skills. • Ability to work well in a team environment, as well as independently. • Ability to build strong business and professional relationships with internal and external customers. • Ability to communicate technical information in an accessible manner to Internal and External customers. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • A process improvement mindset.