About Tia Tia is building a new model for women’s healthcare, one that treats women as whole people, not separate conditions or life stages. By integrating primary care, mental health, gynecology, dermatology, and wellness across both in-person and virtual settings, Tia is improving outcomes, lowering costs, and creating a better experience for patients and providers alike. About the Role As a Phlebotomist at Tia, you will support both clinical and operational workflows that help the clinic run smoothly. You will perform blood draws and specimen collection, support lab processing and supply management, assist with patient rooming and clinical preparation, and partner closely with providers and clinic teammates to create a seamless patient experience. Why Tia • Opportunity to help shape and scale a new model of women’s healthcare • Mission-driven environment focused on improving care for women across life stages • Collaborative, thoughtful team committed to patient and provider experience • Modern care model that integrates clinical care, operations, technology, and innovation • Meaningful opportunity to help build scalable systems, workflows, and practices • Hands-on clinic role with direct impact on patient experience, care quality, and day-to-day clinic flow What You’ll Do • Phlebotomy & Specimen Collection: Perform venipuncture, fingersticks, and specimen collection while ensuring accurate patient identification, labeling, documentation, and specimen handling. • Lab Operations: Prepare lab orders in advance, process and package specimens for transport, reconcile lab errors, run required controls, and maintain knowledge of Quest products and specimen requirements. • Patient Care Support: Room patients, collect vitals, review charts in advance of visits, support patient check-in workflows, and help prepare patients and providers for efficient visits. • Clinical Procedure Support: Support providers with point-of-care testing, patient consents, procedure setup, chaperoning, autoclave maintenance, surgical equipment sterilization, and room readiness. • Supplies & Equipment Management: Maintain lab and clinical supplies, review expiration dates, order supplies as needed, and clean, maintain, and calibrate lab equipment. • Clinic Operations: Help keep communal and clinical areas stocked, clean, and organized while supporting clinic inbox workflows, documentation, and communication across the care team. • Ad Hoc Support: Support clinic operations through cross-functional projects, process documentation, research, product sourcing, team meeting support, training support, and other operational needs as assigned. What You’ll Bring Requirements • Active California Certified Phlebotomy Technician license, CPT I or CPT II, in good standing • 1+ year of hands-on phlebotomy experience in a clinical, laboratory, or outpatient care setting • Experience performing venipuncture, fingersticks, specimen labeling, processing, packaging, and documentation • Experience supporting patient-facing clinical workflows, such as vitals, rooming, or point-of-care testing • Ability to work onsite at the Pasadena Tia Clinic, Monday through Friday, 8:00 AM to 4:30 PM Nice to Have • 2+ years of phlebotomy experience in an outpatient clinic, primary care, women’s health, urgent care, or high-volume lab environment • Experience working with Quest Diagnostics workflows, lab orders, specimen requirements, or lab error reconciliation • Experience with autoclaving, disinfecting, sterilization, procedure setup, supply management, or clinical inventory workflows Work Location This role is based in our TIA Silver Lake clinic. Schedule: Monday-Friday: 8 am - 4: 30 pm Compensation & Benefits Tia is committed to pay equity and pay transparency. Compensation for this role will be determined based on job-related factors, including experience, skills, qualifications, location, role leveling, business needs, and market conditions. The expected compensation for this role is $23 - $26 per hour. You are also eligible for: • Medical, dental, and vision benefits, if applicable • Paid time off, sick leave, and holidays, if applicable • 401(k) access About Tia Tia is on a mission to transform healthcare for women by increasing access, improving outcomes, and delivering a better care experience. Our “Whole Woman, Whole Life” model integrates primary care, gynecology, mental health, dermatology, and wellness across in-person care and a national virtual platform. We are a Series D, venture-backed company trusted by more than 120,000 women across four markets. Through our technology-enabled care model and partnerships with leading health systems, Tia is building one of the most comprehensive preventive care models for women. About Tia’s Culture Tia is building a culture of excellence in people, process, and product. For us, excellence is not perfection. It is the ongoing pursuit of improvement through learning, reflection, experimentation, curiosity, grit, and care for ourselves and others. We are looking for people who are energized by building, iterating, asking why, and helping create a fundamentally better healthcare experience for women. This position may require attendance at company and team off-sites. Scam Notice Tia will never ask for payment, gift cards, or sensitive financial information during the hiring process. All communication from our team will come from an official company email address ending in @asktia.com. If something feels off, please contact [email protected]. Equal Opportunity Tia is an equal opportunity employer. We believe diversity of experience, perspectives, and background leads to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply. If you are committed to collaborative problem solving, high-quality work, and making waves in women’s healthcare, we’d love to hear from you.