JOB SUMMARY With a focus on an entire area of sales (ie. Retail, Organics, Cruise Ships, Wholesale Etc.) opportunities the Program Manager will oversee the sales and customer satisfaction along with a team associates. Goals and targets will be set to increase market share and case movement with a focus on profit and sales leverage. RESPONSIBILITIES • Meet with key customer contacts to solicit business, resulting in the development of a sales strategy to be implemented • Guide, direct, develop and evaluate sales associates. • Manage Congestion Management Process (CMP), 30,60,& 90 day reviews • Review Receivables and clear up any outstanding issues • Work with buyers and other operating company sales departments to keep innovative and relevant product lines available to customers • Prepare forecasts and create metrics to measure departmental performance • Participate in company sales management meetings, strategy sessions, and similar functions QUALIFICATIONS Education High School Diploma or Equivalent. College degree preferred. Experience 3 years sales experience, previous supervisory or management experience Skills • Working knowledge of supply chain (warehouse/distribution); • Understanding of produce and other products being sold; • Ability to utilize a computer for order entry, inventory, spreadsheets, presentations, and general communication purposes; • Effective leadership and management of others; Preparation of budgets, sales forecasts, and pricing programs. Decision Making Authority Most important decisions made fully independently: • In addition to decisions made to effectively manage others, decisions would include pricing of commodities to ensure maximum sales and profitability; credits to be issued to customers (with advice from operations); product lines to be offered (with a partnership with Merchandising); and normal day to day issue resolution. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): • Introduction of new product lines or special handling of product would need to be reviewed and approved by VP of Sales and VP of Operations; Changes to routes or delivery parameters would need to be approved by Director of Transportation; special pricing of product which would result in loss of profit would need to be approved by VP Sales or President.