JOB SUMMARY This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible. RESPONSIBILITIES • Answer all incoming concerns/needs from all customers • Key pick-up request, Handle transportation/routing on delivery questions • Process will-call orders • Provide customers with invoice copies. • Process credits • Maintaining Call list • Monitor orders before the cut-off • Communicate regularly with the AE (account executives) and customers. • Manage the same-day deliveries for OPCO (operating company) • Perform other duties as directed by Supervisor. QUALIFICATIONS Education • High school diploma or equivalent. Experience • 1 year prior outside foodservice sales coordination or customer support experience • Preferred: Previous call center and accounts receivable experience Professional Skills • Strong telephone communication skills • Able to work in a fast pace environment • Ability to sit and work at a PC for extended periods • Proficient in MS Office #LI-DF1