SUMMARY Responsible for the inside support for the corporate contacts at the assigned National Accounts. Support a designated National Account Sales Manager/Executive and provide the day-to-day support needs to include: projects, rollouts, pre-packs, new location openings, quoting, sourcing, reporting, orders, ordering samples, and all miscellaneous support requests. KNOWLEDGE, SKILLS, AND ABILITIES Required: • High School diploma or GED equivalent with 4+ years similar experience in a Sales/Distribution office environment OR a Bachelor's degree with a minimum of 1 year of similar experience in a Sales/Distribution office environment OR equivalent combination of education and experience • Advanced proficiency with Microsoft Office products (specifically Excel, Word, and PowerPoint). • Strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently. • Excellent communication, and time management skills. Preferred: • Bachelors Degree, One year of experience in Food Service industry in an office setting, • SAP experience, AutoQuotes experience • Advanced Excel user with experience in building spreadsheets, pivot tables, and v-lookups • Experience handling sensitive information and ability to maintain confidentiality. ESSENTIAL DUTIES • Provide world class service to Corporate Contacts at assigned National Accounts. • Subject matter expert on assigned National Accounts and their program with Don. • Research and find new items to meet the program initiatives. • Prepare formal quotes in AutoQuotes and Excel as well as prepare materials in Excel for proposals, presentations, or program needs. • Set up vendors, NMR's, and contracts. • Work with National Accounts Sales to ensure coordination and on-time completion of projects as assigned. • Utilize in house reporting tools & SAP for daily, weekly, and monthly reporting needs. • Coordinate corporate customer logistics with regard to National Accounts openings, rollouts, and special orders. • Research and resolve corporate customer problems and/or questions. • Maintain Order Guides, Web Templates and Opening Templates. • Assist in order placement and product check in for pre-packs and rollouts. • Coordinate special projects with Supply Chain Management. • Interact with vendors on contracts, quotes, item setup, stocking levels, and custom items. • Work with National Accounts Credit Team on account setups. • Troubleshoot and resolve internal and external customer issues. • Manage, research, and process correspondence from National Account customers and National Account Sales to determine customer needs. • Responsible for staying current on contract changes. • Build relationships and foster sales opportunities with the corporate level customers. • Perform other duties as assigned. #LI-EJ1