FACE FOUNDRIÉ STL is seeking a dynamic Front Bar Lead & Marketing Assistant to be the heartbeat of our guest experience and the spark behind our local magic. This hybrid role blends front-of-house leadership—welcoming guests, guiding our team, and ensuring a seamless spa flow—with creative marketing support such as social content, event planning, and community outreach. If you love skincare, thrive in a fast-paced environment, and light up at the thought of connecting with our community online and in person, we’d love to meet you! Key Responsibilities • Guest Experience & Customer Service • Greet guests warmly by name and create a welcoming environment • Ensure a luxury first impression and anticipate client needs • Assist with booking appointments and answering inquiries • Educate guests on memberships, promotions, and programs • Follow up on client satisfaction and encourage rebooking • Handle concerns professionally before escalating • Ensure smooth check-in/check-out • Maintain professionalism in all situations Appointment Management & Scheduling • Coordinate, confirm, and manage service appointments • Handle cancellations/rescheduling promptly • Optimize schedule daily for business needs • Align front bar staff schedules with demand/events/holidays • Make cuts and assign team breaks as needed to support manager • Communicate schedule changes to staff • Fill gaps in appointment book Sales & Performance Goals • Achieve store & individual sales goals (service, retail, memberships) Promote retail products, services, and memberships • Identify growth opportunities for staffing and sales • Follow up on membership retention and feedback Inventory & Merchandising • Monitor retail/professional inventory & supply usage • Receive Orders • Maintain stock levels and alert for replenishment needs Marketing • Execute comprehensive marketing plans to drive foot traffic, increase sales, and enhance brand awareness. • Utilize various marketing channels, including social media, email campaigns, and partnerships, events to promote national and local promotions + brand initiatives • Event Coordination • Plan and execute events to increase brand awareness, client bookings, etc. Participate in in-store and off site events to increase brand awareness Requirements • 1–2 years of hospitality or retail leadership and 1 year of marketing experience or education • Strong multitasking, problem-solving, and coaching skills. • Warm, polished communication and a love for skincare and wellness.