About FACE FOUNDRIÉ: FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 80+ locations open and is continuing to expand nationwide. FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good. Operations Responsibilities: • Demonstrates high standards in customer service • Meets financial metrics including: service revenue, average ticket, client count, rebooking and product sales • Identifies opportunities for growth such as, staffing, scheduling and coaching • Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance. • Conduct regular performance reviews and provide constructive feedback to enhance team performance • Create and maintain staff schedules to ensure adequate coverage during peak hours • Responsible for store's inventory • Helps forecast sales, growth trajectories and expansion plans. Financial Management • Collaborate with the store owner to develop and manage the salon budget. • Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth. • Implement strategies to achieve sales targets and profitability goals. Customer Service • Oversee the delivery of high-quality services and ensure client satisfaction. • Address client issues and concerns, providing resolutions in a timely and professional manner. • Maintain a positive and welcoming environment for clients and staff. Training and Servicing • Responsible for performing services on guests and leading by example • Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team • Responsible for identifying the professional development needed for each staff member • Ensures all technical service and product trainings are attended • Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth. Marketing • Work with your owner to develop and execute marketing strategies to attract new clients and retain existing ones. • Coordinate and promote special events, promotions, and collaborations to increase salon visibility. • Assist with Social Media as needed Job Types: Full-time Availability: Nights and Weekends are required License: Arkansas Esthetics License is required Experience: One year of Salon Manager experience is preferred