FACE FOUNDRIÉ San Antonio! About FACE FOUNDRIÉ: FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 65+ locations open and is continuing to expand nationwide. FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good. Job Description: Operations Responsibilities:  Demonstrates high standards in customer service  Meets financial metrics including: service revenue, average ticket, client count, rebooking and product sales  Identifies opportunities for growth such as, staffing, scheduling and coaching  Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance.  Conduct regular performance reviews and provide constructive feedback to enhance team performance  Create and maintain staff schedules to ensure adequate coverage during peak hours  Responsible for store's inventory  Helps forecast sales, growth trajectories and expansion plans. Financial Management  Collaborate with the store owner to develop and manage the salon budget.  Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth.  Implement strategies to achieve sales targets and profitability goals. Customer Service  Oversee the delivery of high-quality services and ensure client satisfaction.  Address client issues and concerns, providing resolutions in a timely and professional manner.  Maintain a positive and welcoming environment for clients and staff. Training and Servicing  Responsible for performing services on guests and leading by example  Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals. Has coaching and mentoring skills and can verbalize steps to achieve those goals. Confident in coaching and mentoring their team  Responsible for identifying the professional development needed for each staff member  Ensures all technical service and product trainings are attended  Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth. Marketing  Work with your owner to develop and execute marketing strategies to attract new clients and retain existing ones.  Coordinate and promote special events, promotions, and collaborations to increase salon visibility.  Assist with Social Media as needed Additional Qualities  Salon Management: One year minimum experiences.  Experience in a retail sales company.  Experience in dermaplaning, chemical peels, HydraFacial, brows and lashes  Able to pivot, adjust and be flexible  Strong time management  Strong training and coaching skills Job Types: Full-time Pay Structure 50,000-65,000 Yearly + bonus structure + commissions + gratuities Availability: Nights and Weekends are required License: Texas Esthetics License is required Experience: One year of Salon Manager experience is preferred