Genesys Engineer - REMOTE
PTP · performtechnology.com
United StatesRemoteMid level3+ yrsContract
The job in short
Contact center engineer, remote (Genesys).
JavaC#.NET
Details
- Found
- 21 d ago · posted 2013-11-15
- Location as listed
- Remote in National, CA
- Role
- Software Engineer
- Source
- The company’s own careers site
Full description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
• Installation, configuration and testing of Genesys software
• Support large implementations of the Genesys product suite
• Daily operations and maintenance
Requirements
3+ years experiences with:
• Genesys Enterprise Routing solutions
• Genesys T-Server and I-Server integrations
• Genesys SIP Server
• Genesys Voice Portal (GVP)
• Genesys Reporting
Desired
2+ years experience with:
• Genesys eServices
• Genesys Workforce Management
• Genesys Agent Desktops (GAD and iWS)
• Genesys Info Mart and Interactive Insights
• J2EE (Java, Servlets, JSP, EJB, JSF)
• .NET (C#, ASP.NET, ADO.NET)
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
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