About Us PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Voice User Interface Designer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do. Responsibilities • Gather requirements for and design speech and DTMF IVR applications • Create call flow diagrams and voice user interface design specifications • Work collaboratively with peers and customers to create user-centered IVR designs • Conduct usability testing • Tune applications for optimum performance • Support speech scientist in grammar design and tuning • Support sales and marketing in creation of materials which showcase the PTP user-centered design methodology Background and Skills • 5+ years professional experience as a user interface designer • Linguistics, cognitive psychology, or behavioral sciences • Computer science experience a plus • Excellent verbal and written communication skills Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.