Keep Information Flowing and Care Connected as a Health Information Management Specialist Schedule: M - F 8am to 5pm Behind every great healthcare team is a system of accurate, timely, and secure information. As a Health Information Management Specialist, you’ll help ensure that medical records are processed with precision and confidentiality—supporting care teams, protecting patient privacy, and helping keep our organization running smoothly. This is a key administrative role for someone who values details, deadlines, and the importance of health data. This is a great opportunity for someone who: Thrives in a structured, detail-oriented environment, has strong organizational skills, and wants to play a vital role in maintaining the integrity of patient health information in a mission-driven behavioral healthcare setting. Key Responsibilities Key Responsibilities: • Receive and process medical record requests in compliance with HIPAA • Log, prepare, and send records via mail, email, or fax with accuracy and professionalism • Prepare invoices for billed record requests and monitor timelines for release • Scan and upload documents into the EHR and audit scanned files for quality • Support medical records audits, chart conversions, and purging projects • Provide excellent customer service via phone and email regarding health records Additional responsibilities for Royal Oaks location: • Audit discharged patient records for completeness • Perform quality checks to ensure all scanned materials are in the EHR system Requirements, Skills, Knowledge and Expertise High School/GED preferred WORK EXPERIENCE • Experience in a healthcare or clerical/records role preferred • Strong attention to detail and ability to manage multiple priorities • Proficient in maintaining confidentiality and working with sensitive information • Comfortable with technology, document scanning, and electronic record systems You’ll Be A Great Fit for This Role if You: • Are highly organized and dependable with a sharp eye for detail • Enjoy working behind the scenes to support excellent patient care • Understand and respect the importance of confidentiality and HIPAA compliance • Are comfortable working with electronic records and clerical systems • Want a role that blends independent work with mission-driven impact IND2