Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Creating lasting memories with loved ones is a meaningful part of travel. Whether guests are celebrating a birthday, anniversary, or simply enjoying a getaway, they often look for souvenirs that capture the spirit of their experience. Our retail locations help make that possible. In select locations, Retail Sales Associate not only assist guests with finding the perfect keepsake, but also provide helpful guidance and serve espresso and coffee drinks to help start their day off right. RESPONSIBILITIES • Provide product knowledge while assisting and directing guests. • Operate cash registers while performing financial transactions and balancing cash drawers including end-of-day accounting duties. • Generating maximum sales while providing excellent customer service and work environment. • Communicates and coordinates with multiple departments in a friendly and professional manner. • Prepare the espresso and other hot and cold drinks in accordance with state regulations. • Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines. • Contributes to the overall display and presentation of the products in the store including stocking, and replenishing merchandise. • Keep work areas organized, clean, and sanitized. REQUIREMENTS • Must be able to lift 50 lbs./23kg. • Must pass a pre-employment background check. • Minimum age of 18 years is required to reside in company housing, where available. • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status). KNOWLEDGE, SKILLS, & ABILITIES • Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment. • Ability to work in a fast-paced environment with multiple tasks and external influences. • Ability to work independently with minimal supervision while achieving daily goals. • Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards. • Ability to stand/walk/work on feet for a minimum of 8 hours per day. Benefits • Travel - FREE CRUISE AFTER YOUR FIRST SEASON! • Reward for Referral Program • Experience – Of a lifetime! • Rewards & Incentives • Community Service • Employee Activities • Professional Growth HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.