Job description: Position Overview Our Client is looking for a driven Installation Manager to join our award-winning team. In this pivotal role, you’ll lead installation operations for a trusted national brand. You’ll oversee all aspects of new construction installations in Chattanooga—from installer coordination and project planning to quality control and customer satisfaction. We’re seeking a proactive, service-minded leader who thrives in a fast-paced environment and can manage multiple projects with confidence. What We Offer • Competitive salary (based on experience) • Company vehicle and gas card • Monthly performance incentives • Annual profit sharing • Company-matched 401(k) • Comprehensive benefits package including: • - Health, vision, dental, and life insurance • Career development and advancement opportunities • Hands-on training and mentoring Key Responsibilities Installer Development & Oversight • Recruit, onboard, and train high-quality installation subcontractors. • Provide ongoing coaching and performance management for installer partners to ensure consistent quality and adherence to company standards. • Certify sub-installers in the installation procedures, safety protocols, and water management best practices. Sales Team Support • Attend new prospect builder meetings with sales representatives in an effort to win new business. • Assist with quoting custom and semi-custom installation jobs and provide guidance throughout the sales cycle. Project Review & Quoting • Review quotes, labor calculators, and construction plans for accuracy and margin. • Make necessary adjustments and provide retraining to sales teams as needed. Project Coordination & Execution • With the aid of your inside Project Coordinator, develop and maintain installation schedules in collaboration with sales reps, logistics, installers, and third parties for lifts, etc. • Conduct pre-installation site visits to verify readiness, confirm rough openings, and align with general contractors or superintendents. • Lead on-site coordination on installation days to ensure quality execution and resolve field issues in real-time. Post-Installation Oversight • Conduct thorough post-installation inspections with site superintendents. • Coordinate rework or service requests, and ensure final sign-offs are obtained. • Verify installation quality and approve subcontractor invoices based on performance and adherence to standards. Accessory Management & Change Orders • Oversee delivery and installation of held accessories, verifying quality and approving related payments. • Manage change orders, working with contractors and reps to ensure proper billing and documentation. Team Support • Assist in onboarding and training of new project managers or service technicians. • Serve as a liaison between field teams and internal departments to resolve issues and ensure customer satisfaction. Qualifications • 2+ years of construction project management experience, preferably in window and door installation. • Prior hands-on installation experience in new construction is highly preferred. • Bachelor’s degree or equivalent management experience is a plus. • OSHA 30 and CPR certified. • Bilingual in English and Spanish is a plus. • Excellent communication, problem-solving, and organizational skills. • Basic computer skills, including knowledge of CRMs such as Salesforce. Physical Requirements • Ability to stand, walk, climb, kneel, and lift/move up to 100 lbs. • Requires regular use of hands, vision (close, distance, color, depth perception), and hearing. • Work includes physical tasks in varied weather and jobsite conditions. Work Environment • Frequently exposed to active construction sites and mechanical hazards. • Moderate noise levels typical of indoor and outdoor job sites. • Travel to job sites required; must be comfortable working in both office and field environments. Job Type: Full-time Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person