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Dispatch & Driver Supervisor

Northwestern Connecticut Transit District
TorringtonOn-siteLead / Manager
Apply on Northwestern Connecticut Transit District’s site

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The job in short

Dispatch and driver supervision for a transit service.

InsuranceCompliance

Details

Found
24 d ago · posted 2026-09-09
Location as listed
Torrington, CT, US
Role
Supervisor / Team Lead (other)
Source
The company’s own careers site

Full description

Responsibilities include, but are not limited to: • Communicate job requirements and responsibilities to drivers. • Day to day scheduling, supervision and guidance and submitting evaluation reports to management. • Managing Monthly Drivers’ schedule. • Managing driver concerns, reports, logging and reporting to Executive Director • Oversee dispatch daily routine and duties, • Oversee and handle all disability applications • Oversee and Logging Form 5 recipients • Conduct on-the-scene accident investigations; assist drivers in preparing accident reports, and safety violations documents. • Develop and host driver training and safety courses as needed; train new drivers and retrain drivers involved in accidents or with recurring violations. • Observe drivers on the road - correct safety problems on the scene while documenting violations. • Liaison between both the drivers, customers and the district with customer service concerns. • Evaluate and monitor driver safety and performance in compliance with district policies and state law. • Assist The Executive Director and Assistant Executive Director with all DOT/FTA compliances – drug testing. • Drive routes periodically. Overtime is permitted only when drivers cannot fulfill assignments. Must be available to work a flexible schedule, including evenings, and overtime as business needs require. Must be willing and able to cover shifts on short notice when operational needs arise. • Driveway checks for ADA and Dial a ride services • Other duties as required. Qualifications: • High School Diploma or GED • Excellent interpersonal & communication skills • Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. • Must have S, V, A or F personal passenger endorsement. • Supervisory experience required. Physical Requirements: • Must be able to work shifts or flexible work schedules as needed. • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. • Work environment will be a combination of both indoors and outdoors. Benefits include: • Medical, dental & vision insurance • 401A plan with company contribution • Paid time off

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