Membership Engagement Specialist
Stateline Family YMCA · statelineymca.org
BeloitOn-sitePart-time
The job in short
Front desk membership customer service at a YMCA, greeting members and enforcing facility rules.
Details
- Found
- 21 d ago · posted 2026-09-23
- Location as listed
- Beloit, WI, US
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
Membership Engagement Specialist at our Roscoe and Beloit locations.
Pay Range $14-$16
Part Time –3+ hours a day, primarily opening and mid-day shift, one weekend a month required- with potentially more hours.
Our Membership Engagement Specialists are responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive environment, supervises a dedicated membership team, greets and interacts with guests in a friendly and professional manner.
Characteristics:
• Technical Savvy
• Early/Punctual and Reliable
• Helpful Problem Solver
• Ability to have challenging conversations, such as those required to enforce building rules and policies
• Calm in busy and/or stressful situations
• Ability to multitask and work in somewhat noisy, busy environments
• Engaging
Why the Y?
• · Amazing 403B retirement plan with unprecedented company contributions.
• · Growth Opportunities
• · Earned Vacation and PTO
• · FREE YMCA MEMBERSHIP!
Customer Service Representative jobs in the United States · All Stateline Family YMCA jobs