We are looking for a organized, reliable, and people-friendly administrative professional to serve as the central point of contact for all back-office and front-desk operations in our therapy practice. This role is essential to keeping the practice running smoothly behind the scenes and supporting our clinical team, families, and leadership. Key Responsibilities Authorizations & Insurance Support • Manage therapy authorizations across payers (including Medicaid/MCOs and other plans) • Track authorization start/end dates and visit limits • Submit authorization requests and follow up as needed • Communicate authorization status to clinicians and leadership • Flag potential gaps or expirations proactively Front Desk & Client Coordination • Serve as a point of contact for families, therapists, and corporate • Answer phone calls and emails professionally and warmly • Support intake, scheduling coordination, and basic client inquiries. Prioritizing applicants with prior healthcare experience. Come join our warm, friendly and amazing team here at NTC!