Position Overview The Leasing Agent is responsible for leasing apartments, providing exceptional customer service, and creating a welcoming experience for current and prospective residents. The ideal candidate has a strong sales background and experience with Yardi (preferred). Key Responsibilities • Greet and qualify prospective residents (in-person and by phone) • Conduct community tours and demonstrate apartment homes using product knowledge and closing techniques • Process applications and secure deposits in accordance with company policies and Fair Housing guidelines • Record all traffic and maintain accurate guest cards and reports • Follow up with prospects to close sales and refer to sister communities when appropriate • Monitor advertising effectiveness and track local market competition • Process resident service requests and ensure timely follow-up • Represent the company professionally at all times • Complete assigned tasks and projects within deadlines Qualifications • 2+ years of leasing, sales, or related experience • Yardi experience preferred • Leasing 101 certification required within first 3 months • Valid driver’s license and reliable transportation • Strong communication, sales, and closing skills • Professional phone and in-person etiquette • Positive, solution-oriented, and resident-focused mindset • Basic computer proficiency