Kinn is opening its second California store - this time in Newport Beach, California - and we’re looking for a strategic, service-obsessed leader to bring it to life. This isn’t your typical store manager role. You’ll be the boots-on-the-ground builder of our second West Coast presence, launching our OC location from scratch. From setting up operations and staffing the team, to curating in-store experiences and executing flawless merchandising, you’ll own every detail that makes this store a true extension of the Kinn brand. We’re a modern fine jewelry company rooted in craftsmanship, heritage, and storytelling. As a fast-growing, founder-led business, we value people who move quickly, think beyond their lane, and take pride in building something meaningful and enduring. If you’re a natural leader with an eye for luxury and a love for building teams and culture, we’d love to meet you. What You’ll Do • Lead the launch of our OC store from pre-opening to daily excellence • Own all in-store operations, including scheduling, inventory management, visual merchandising, and reporting • Hire, train, and develop a high-performing team that delivers a warm, elevated customer experience • Partner with HQ and our LA + NYC Flagship to translate Kinn’s brand, rituals, and service standards into the physical space • Create and implement clienteling strategies to build community and long-term relationships • Execute merchandising and product storytelling that aligns with both retail and brand goals • Ensure operational readiness across systems, staffing, security, and compliance • Collaborate with marketing and brand to activate local events and store experiences • Set and achieve ambitious sales targets while delivering exceptional service You Might Be a Fit If • You’ve opened and/or managed a high-touch retail store, ideally in luxury, jewelry, or fashion • You know how to build and scale store operations and processes from the ground up • You’re a culture and people builder - your teams love working with you • You have a sharp eye for visual presentation and product storytelling • You’re highly organized, thrive in fast-paced environments, and don’t mind rolling up your sleeves • You love delivering an experience that makes people feel something not just selling a product Your Experience • 5+ years of retail leadership experience, with at least 2 years managing a team • Experience in luxury or high-end customer experience strongly preferred • Proven ability to meet and exceed sales goals • Strong operational and inventory management skills Benefits • Medical, dental, and vision insurance • Company-paid life insurance • 401(k) plan with a 4% company match • Paid time off • Employee discount on Kinn jewelry • Annual Holiday Party • Invitations to pop-ups and other company events