Customer Service Representative Monday-Friday | In-Office Position Starting Pay between $22 - $25/hour Build Relationships. Solve Problems. Make an Impact. Are you someone who enjoys helping customers, building strong relationships, and working as part of a collaborative team? L&M Corrugated is looking for a Customer Service Representative to join our growing organization. In this role, you'll serve as a key point of contact for our customers, helping manage orders, coordinate with internal teams, and ensure an exceptional customer experience from start to finish. If you're looking for a stable career, a consistent Monday-Friday schedule, and opportunities to grow with a family-owned company, we'd love to hear from you Why You’ll Love Working at L&M ✔ Attendance Bonus ✔ Profit Sharing Bonus ✔ Employee Referral Bonus ✔ Tuition Assistance ✔ Paid time off and holidays ✔ 401(k) with company match ✔ Advancement Opportunities ✔ Family-owned company with a team-oriented culture What You'll Do As a Customer Service Representative, you'll play an important role in supporting both our customers and internal teams by: • Manage customer accounts and orders from start to finish • Coordinate with Sales, Design, Scheduling, and Production teams • Process orders, changes, and customer requests accurately • Communicate order status and provide solutions to customer concerns • Build strong relationships with customers and serve as a trusted resource • Maintain accurate customer records and documentation • Support continuous improvement efforts and administrative projects as needed What We're Looking For • Customer service, account management, administrative, or office experience preferred • Manufacturing, packaging, logistics, or distribution experience is a plus, but not required • Strong communication and relationship-building skills • Excellent organizational and multitasking abilities • Ability to work independently and as part of a team • Attention to detail and commitment to customer satisfaction • Proficiency with Microsoft Office and business software systems Build a Career with L&M At L&M Corrugated, we believe great employees deserve opportunities to grow. Through training, tuition assistance, and internal advancement opportunities, we're committed to helping our team members build rewarding, long-term careers. We're looking for someone who enjoys helping customers, thrives in a team environment, and takes pride in delivering exceptional service. Apply today and become part of the L&M Corrugated team! EE Statement L&M Corrugated Container Corporation is an equal opportunity employer.