Title: Repair Certification Technician Department: AT Analytical Location: Baltic, SD — field-based across the Midwest Travel: 50–75%, primarily SD, MN, IA, NE, ND, WI, IL (company vehicle provided for service calls) Schedule: Monday–Friday, with occasional overnight travel, early-morning customer work, and potential on-call rotation Reports to: Operations Manager Experience: 2+ years required; 5+ years ideal About the Role AT Analytical, an SSA company, is hiring a Repair/Certification Technician to test, certify, calibrate, and maintain the controlled environments and critical equipment that keep science and patient care running. You will be the trusted expert who walks into a pharmaceutical cleanroom, a research lab, or a hospital and certifies that it is safe to do the work. This is hands-on, customer-facing field service in a highly regulated industry where precision and reliability are everything — and where the technician who shows up is the last line of defense between our customers and a failed audit, a contaminated batch, or downed equipment. What You'll Do • Perform testing, certification, calibration, repair, and preventive maintenance on biosafety cabinets (BSCs), cleanrooms, autoclaves/sterilizers, fume hoods, and related laboratory equipment. • Troubleshoot and diagnose mechanical and electrical systems in the field, using multimeters, hand tools, diagnostic instruments, and electrical schematics. • Represent AT Analytical professionally on-site at pharmaceutical, biotech, healthcare, laboratory, and research customers. • Complete accurate, on-time service reports and certification documentation in line with regulatory and company standards. • Identify additional customer needs and service opportunities, contributing to revenue growth through exceptional service. • Work toward and maintain required technical certifications, including BSC certification (NSF 49), cleanroom testing, and autoclave preventive maintenance. • Operate safely and independently while managing a travel-based schedule across the Midwest region. Success in the First 12 Months An A-player in this seat will: • Complete all required technical certifications and qualifications within 12 months, including BSC certification, cleanroom testing, and autoclave preventive maintenance. • Maintain customer satisfaction scores above company standards while representing AT Analytical professionally on every call. • Submit accurate, on-time service reports with less than 5% documentation corrections required. • Work independently and reliably in the field, building lasting trust with customers across the territory. • Contribute to revenue growth by delivering exceptional service and surfacing additional customer needs. What You Bring • Experience: 2+ years (5+ ideal) in field service, biomedical, calibration, or industrial equipment service. • Strong mechanical aptitude and proven troubleshooting skills on mechanical and electrical systems. • Comfort working independently in a field service environment with up to 75% overnight travel. • Ability to read electrical schematics and wiring diagrams and use multimeters, hand tools, and diagnostic equipment. • Physical capability to lift 50+ pounds and work in mechanical spaces. • Professionalism and customer focus — strong communication skills and a service-first mindset. • A valid driver's license and willingness to travel throughout the Midwest. Preferred Backgrounds We welcome candidates from a range of technical backgrounds. Direct industry experience is preferred but not required for those with strong technical and troubleshooting skills. Ideal backgrounds include: • Biomedical Equipment Technician, Medical Equipment Technician • Field Service Technician, Industrial Maintenance Technician • Calibration Technician, Sterilizer/Autoclave Technician • HVAC Controls Technician, Military Electronics Technician • NSF 49 certified and/or CETA CNBT certified (preferred) Core Behaviors We Value Accountability, Customer Focus, Continuous Learning, Teamwork, and Safety First — supported by detail orientation, self-motivation, adaptability, and critical thinking. Why AT Analytical & SSA SSA is building the leading integrated safety partner to healthcare and life-science organizations — bringing testing, inspection, calibration, maintenance, and repair under one trusted standard. SSA is 100% founder- and employee-owned, which means every full-time team member, including field technicians, shares in the company's success through equity ownership. You'll join a fast-growing, high-performance organization where your craft directly enables the science and patient care that depend on it. Compensation & Benefits • Employee ownership / equity participation. • Company-provided vehicle for service calls. • Paid training and support toward advanced technical certifications.