Come join our Guest Servies team as a full-time Bell Person! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em! *Individual MUST have AM and PM availability daily, shift typically run from 7AM-3PM and 2-10:30PM Principle Responsibilities & Position Purpose: To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative. ESSENTIAL FUNCTIONS • Assist in the transport and storage of guests' luggage to guest room and conference center • Assist with guest packages when needed • To properly “log” all trips with guest luggage • Responsible for a clean appearance of uniforms • Knowledgeable about all hotel amenities • To have pleasant conversations with guests about hotel promotional programs • Ensure cleanliness of bell closets and bell carts • Answer phones in lower lobby when needed • Welcomes and assists guests’ according to PLATNIUM SERVICE Standards. • Providing an excellent first impression to guests • Maintains a presence in the Front Drive throughout the hours of the shift. • Greets all guests courteously, using the guest’s name whenever possible. • Assist with the coordination of the arrivals and departures on the front drive • Demonstrates PLATINUM SERVICE Standards in all interactions. • Remains observant and responds to each guest who passes through entrances. • Assists Housekeeping in maintaining the cleanliness and appearance of the Hotel Lobby and Entry way. • Follows Hotel’s telephone etiquette standards. • Reports suspicious people, behavior, and vehicles to Loss Prevention • Ensures adherence to Code of Ethics The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass: • Paid Vacation Days (after 90 days of employment) • Annual Merit Increases • 11 Paid Holidays (after 90 days of employment) • Ride the Bus for Free • Free Daily Shift Meals- yum! • Lockers & Locker Rooms with Showers • Discounted Monthly UT Garage Parking • Discount Gift Shop offerings • Referral Bonus $ We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V. AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.