About Ciela Senior Living: Ciela offers seniors a state-of-the-art community which features incredible 360-degree views, expansive outdoor spaces, floor-to-ceiling windows, light-filled residences, gourmet California cuisine, engaging activities and a robust wellness program designed by Los Angeles’ top health professionals. Server | Waiter | Waitress | Host Job Description Purpose: To provide resident meal service in the dining room in an efficient and professional manner according to Community standards, and to ensure a superior quality dining experience for all residents and guests. Minimum Eligibility Requirements: • Must have a strong commitment to customer service and desire to exceed customer expectations. • Must be able to read, comprehend, write, and speak English to communicate effectively with residents, guests, and other team members. • Proficiency in basic computer skills preferred. • Must meet all health-related and/or food handling requirements pertaining to local or state regulatory agencies. • Must maintain current CPR/First Aid credentials • Must maintain current Food Handlers credentials • Must maintain annual Continuing Education Credits • Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation. • Subject to pre-employment screening including physical, drug and TB testing and criminal background check. Essential Functions: Host (position only) • Responsible for seating residents, families, and guests • Greets all residents, families, and guests immediately upon arrival working with the full dining service team to ensure all residents receive the full Signature Dining experience • Responsible for creating an inclusive environment working with the full dining service team to ensure Signature Dining standards are met or exceeded. Meal Service • Attends pre-meal meetings to become familiar with menu items being served. • Assists in seating of residents in assigned section of dining room. • Greets all residents immediately upon being seated, working with the full dining service team to ensure all residents receive the full Signature Dining experience • Notes and reports to Supervisor all residents from assigned section that missed the meal, if POS system is not utilized. • Maintains accurate records of meals served to residents and guests in assigned section and submits to Supervisor, or accurately enters information into POS system, if applicable • Reports immediately to Supervisor any unusual occurrences or changes in resident behavior or eating habits occurring in assigned section. • Serves meals in accordance with proper serving techniques and ensures that food is presented in an attractive manner. • Assists with other dining room duties such as restocking condiments, filling salt and pepper shakers, folding napkins, etc., as assigned by Supervisor. Dining Room Cleaning • Assists with cleaning, organizing, and maintaining all service areas in assigned section. • Ensures that tables, chairs, and carpet in assigned section are cleaned after each meal and prepared for the next Server/Host 2021-03 meal in a timely manner. • Assists with other cleaning duties as assigned. Other • Consistently communicates and behaves in a courteous and professional manner and adheres to established dress code while on duty. • Attends all required team member meetings and in-service training sessions. • Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times. • Supports and upholds all other Company policies, and the service philosophy. • Reliable and predictable attendance • Other duties as assigned. Starting Salary Range $20.00 - $22.00 per hour