YWCA Cass Clay is currently seeking a Full Time Housing Support Specialist to provide support and advocacy to residents of Grace Garden: A YWCA Supported Residence and LanternLight: A YWCA Supported Residence while upholding the mission of YWCA Cass Clay. Individuals must be available to work 32 hours per week, Wednesday - Sunday. Hours W-F would be 4p-10p with Sat and Sun hours 12p - 8p. Job Duties: • Provide support and advocacy to residents as needed. • Ensure residents are complying with leasing guidelines and procedures. • Supply residents with necessary items such as food, clothing, etc. • Maintain participant records. • Perform general administrative functions such as participant logging, answering the phone, and responding to in-person inquiries in a professional and timely manner. • Assist in the preparation of apartments for new residents. • Provide consistent coverage for assigned shifts, working within the team and independently to complete all shift tasks. • Ensure the security of the facility. • Maintain cleanliness of community spaces within the building. • Provide appropriate information and referrals to connect residents to community resources. • Provide an immediate and professional response to any emergency or crisis at the residence. • Maintain professionalism while interacting with community members and YWCA stakeholders. • Attend scheduled Housing meetings. • Sort and organize donations. • Deliver services with safety, respect, and effectiveness. • Other duties as assigned. Qualifications: • High school graduate. Education and/or two years experience in human services or related field preferred. • Training or experience in working in crisis intervention. • CPR and First Aid certified. • Must have excellent oral, written, and interpersonal communication skills. • Knowledge of domestic violence, homelessness, mental illness, chemical dependency, and child development issues is essential. Knowledge of community resources is helpful. • Prompt and reliable attendance is required. • Meet all background check requirements. • An understanding of, appreciation for, and support of the mission of the YWCA Cass Clay. YWCA Cass Clay is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.