EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Customer Service Representative. Position Summary: The Customer Service Representative is responsible for processing incoming orders and arranging for shipment of EAM Mosca's products including machines, strap, and/or spare parts. Primary Responsibilities Include: • Confer with customers to provide information about products or services, • product availability, enter orders and obtain details of complaints. • Inform customers of order information, such as product availability, shipping • dates, and any anticipated delays. • Monitor timely order fulfillment and Shipping with Warehouse and Logistics • Departments. • Work with freight forwarders, transportation companies, courier companies to • obtain freight quotes, schedule pick-up appointments, and make general • shipping arrangements. • Prepare invoices, shipping documents, and other customer required • documentation. Requirements/Experience • Customer Service Experienced required. Candidates with Customer Service • Experience in a fast paced, business to business sales environment preferred. • Associate’s degree preferred. Relevant work experience will be considered in • lieu of education. • Experience with Microsoft Office programs required. Experience with Salesforce • a plus. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.