General Manager Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business. At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including; meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations. What we’re looking for: • Two or more years of experience in general management • Experience in a high-volume environment • Experience in Hospitality and/or Food & Beverage is a plus • Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays • Previous experience with an ability to manage costs including labor costs Essential Duties: • Oversee day-to-day operations • Developing location-based goals and initiatives to support business strategy and achieve corporate goals. • Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements. • Evaluate and improve operations and financial performance • Appropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processes • Training and managing department managers to ensure product and guest service standards are met throughout the location • Work closely with department managers and corporate staff to implement revenue-driving initiatives including: • League sales and development • Seasonal promotions • Restaurant promotion • Leading a salaried management team of 8-10 • Overseeing a team of 120-150 hourly team members to exceed guests' expectations Why join our team? • With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company • We are a family-owned business and consider our team members part of our family • We encourage team members to continue their training by providing online resources • We provide opportunities for all team members to give back to the community • We encourage team members to have fun while they work • We work together as a team and succeed as a team Perks we offer: • Health & 401k Benefits • Bonuses • Paid-Time Off • Profit-Sharing • Free bowling, laser tag & gameplay! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.