As a Server at Stars and Strikes, you are responsible for creating a fun, welcoming, and memorable dining experience for guests throughout the entertainment center. This role combines excellent customer service with efficient food and beverage service while maintaining a high standard of hospitality in a fast-paced, family-friendly environment. Key Responsibilities • Greet guests promptly and provide friendly, attentive service throughout their visit. • Take accurate food and beverage orders using the point-of-sale (POS) system. • Deliver food and drinks quickly while ensuring order accuracy. • Maintain knowledge of the full menu, daily specials, and promotions to answer guest questions and make recommendations. • Responsibly serve alcoholic beverages in accordance with state laws and company policies. • Process guest payments accurately, including cash, credit cards, and mobile payments. • Monitor guest satisfaction by checking in regularly, refilling beverages, pre-bussing tables, and responding promptly to requests. • Maintain clean and organized dining, bowling lane, and service areas. • Work collaboratively with bartenders, kitchen staff, food runners, and management to ensure efficient service. • Follow all food safety, sanitation, and health regulations. • Support special events, birthday parties, and high-volume shifts while maintaining exceptional guest service.