Role Responsibilities: • Service Management: Oversee and manage the end-to-end application delivery across various platforms (Java J2EE, Microsoft, SAP, etc.). • Governance & Compliance: Ensure all application managed services are compliant with organizational policies, data privacy regulations, and security standards. • Automation: Build and configure automation tools to optimize application monitoring, deployment, and support processes. • Solutioning & Architecture: Solution application related RFPs and Bids from an end-to-end perspective and create enterprise architecture solutions. Skills & Experience: • Act as the SME for application development, solutioning, maintenance, and optimization, providing direction and guidance to development and support teams. • Expertise in DevOps practices and automation tools (e.g., Jenkins, Ansible). Experience in managing large-scale enterprise systems • Proven experience in Agile development methodologies. • Strong orientation in Enterprise Architecture. • Certifications in Java, Microsoft technologies, TOGAF are highly desirable. • Experience with tools like ServiceNow, JIRA or similar for monitoring, delivery and service management. • Experience working in cloud-based environments (AWS, Azure) is a plus. • Strong understanding of SAP and other ERP platforms would be preferred. • Bachelor’s degree in computer science, Information Technology, or related field. • 12+ years of experience in managing application services for enterprise systems with strong expertise in Java J2EE, Microsoft (e.g., .NET), and SAP platforms. • Proven experience with application lifecycle management, from development to deployment and post-production support. • Hands-on experience with incident, problem, release and change management processes.