Job Title: Collections Manager – Unsecured Recoveries Job Details: Job Name: Collections Manager – Unsecured Recoveries -Collections Business Unit: Collections Team: Unsecured Recoveries Reports to: Area Collection Manager – Unsecured Recoveries Location: PAN India Job Fn: Risk / collections Role Type: Individual Contributor Direct Reportees: NA Travel Required: moderate Job Band Range: E1 – E4 JD Created date: 23jan19 JD Updated date: 23jan19 Version No: 2.0 Job Purpose: Deliver portfolio indicators; maximize recovery Execute collection strategies Ensure process adherence; implement checks Liaise with other functions Job Responsibilities: Manage receivables; define collection strategies Achieve monthly/annual recovery targets Grow recovery rate percentage Convert fresh pools; mark liens Track receipt cut count, settlement count Monitor settlement approvals, conversions Manage vendor relationships; ensure compliance Improve collection efficiency; maximize recoveries Deploy, monitor Handheld Terminals (HHT) Upload allocations; capture follow-up trails Ensure call recording; review calls Hire vendors, DRA certified executives Process vendor bills; close no due certificates Track legal cases; validate applicants/properties Improve legal conversions; coordinate resources Adhere to bank processes; monitor cash deposits Manage CRM escalations; resolve cases Conduct vendor, yard visitations Track ARTS, GR entries; maintain month-end closures Educational Qualifications: Graduation Post-Graduation Key Skills: Influencing Banking product, process knowledge Planning, organizing Communication Competition, industry trends knowledge Negotiation Basic Ms office Experience Required: Minimum 1 year Banking exposure preferable Major Stakeholders: Customers Branch Banking Team Operations Credit Risk