Job Title: Area Head-Solution Enablement Job Details: Business Unit: GIB Team: Solution Enablement Reports to: State Head – Solution Enablement Location: Pan India Job Function: Solution Enablement Role Type: Individual Contributor Direct Reportees: NIL Travel: Extensive Job Band: E1 – D1 JD Created: 2020-05-27 JD Updated: 2025-08-18 Job Purpose: Expert in digital payment/collection solutions Improve customer efficiency, cost, convenience Enhance CASA value and float Build GIB channel partnerships First contact for digital solution needs Facilitate documentation, implementation, onboarding Manage after-sales, cross-sell, up-sell Replicate success stories Participate in new customer scoping Job Responsibilities: Drive CASA value and float growth Lead digital acquisition, integration, activation Increase online volume, manage attrition Offer digital payment/collection solutions Convert digital product leads Assist channels with digital solutioning Identify opportunities from focus segments Achieve ARN, TID, integration, volume, float targets Engage clientele for enhanced value Upsell digital products, increase wallet share Understand business needs, identify pain points Translate requirements to central solution team Prepare draft solution proposals Facilitate initial solution presentation Transition from pre-sales to implementation Assist with solution cost-income Engage channels for incremental CASA float Work on marketing drives, visit institutes Monitor and resolve customer complaints Ensure risk and compliance adherence Impart training on latest solutions Educational Qualifications: Engineering or Computer Science Graduate Marketing Post-Graduate (MBA) Project Management Qualifications Key Skills: High confidence, channel management Clear communication, written and oral End-to-end sales willingness Cold calls, appointment attendance Good planner, organized work Develop interpersonal skills Multi-tasking with prioritization Sound logical, reasoning, analytical abilities Travel to upcountry locations MS Office understanding Experience Required: 3-6 years sales experience Direct, corporate, concept selling Managing senior-level relations MS Office and systems understanding Project/category/product management exposure Manage multiple cross-functional teams Major Stakeholders: Customers GIB and Retail Branch Banking Team Operations Risk and Policy Product