Job Title: Collections Manager - Agri Job Details: Business Unit: Collections Team: KGC & Tractor Suite Collections Reports to: Area/Regional Collections Manager Location: Pan India Role Type: Individual Contributor Direct Reportees: Nil Travel Required: Light/Moderate Job Band Range: E1 – E4 JD Created/Updated: 14-12-2018 Version No: 2.0 Dimensions: Resolution, delinquency, NPA, fee collection targets; manages vendors; city span Job Purpose: Maximize resolution, reduce inventory, improve performance Execute collection strategies Ensure process adherence Liaise with other functions Job Responsibilities: Manage monthly resolution, recovery, rollback targets Monitor agency performance, field follow-up Achieve money collection targets Conduct yard visits, report discrepancies Ensure timely allocation, field follow-up Address disputes, highlight sensitive accounts Optimize agency resource use Ensure call recordings, field visit updates Track, improve collection efficiency Plan workflow, action interventions Adhere to all bank processes Manage cash deposit, receipt management Handle escalations, settlement process Ensure repo process guidelines Conduct monthly training programs Process vendor bills promptly Ensure 100% system, receipt mobility use Ensure nil cash TAT delay Identify, drive digital payment contribution Provide portfolio feedback to stakeholders Highlight business environment issues Monitor non-starters Maximize digital payments, educate customers Manage field, referral vendors Ensure vendor compliance, performance Meet yard inventory, sale targets Build healthy working relationships Share best practices Take personal initiatives Manage time, attend training Educational Qualifications: Graduate/Post Graduate/MBA Key Skills: Good communication Good learning ability Handle deadlines, compliance Good follow-up, drive for targets Experience Required: Minimum 2 years financial industry experience Managed agency/outsourced staff Handle customer, agency, vendor pressure Meet targets, deadlines Major Stakeholders: Internal: Sales, Local Operations/CPU, Process team External: Collection Agencies