Job Title: ME Sales Officer-Merchant Services Job Details: Business Unit: Merchant Services Team: Merchant Acquiring Reports to: SM Merchant Acquiring Location: PAN India- basis office location mapping Job Function: Sourcing Role Type: Individual Direct Reportees: 0 Travel Required: Local travel for customer meetings Job Band Range: S1-S2 JD Created Date: 08-Aug-23 JD Updated Date: 14-May-24 Version No: 1.1 Job Purpose: Sourcing new customers Tracking Activation Cross-selling products Job Responsibilities: Achieve Merchant Acquiring product & Cross-sell targets monthly. Source Merchant Acquiring products (POS, Soundbox, SmartHub etc.) from Branch Customer base (HNW/Non-HNW) / Open Market. Visit allocated branches daily to meet staff for lead generation. Work with existing self-employed customers with banking relationships to offer Merchant Acquiring Solutions. Source Competition Merchants and their complete banking relationships. Ensure engagement & visitation of all assigned portfolio merchants. Activate merchants, increase volume share, and generate cross-sell leads during interactions. Ensure daily login to Sales Automation Software (Vymo/CRM) and call customers for cross-sell, portfolio enhancement, and visit updates. Ensure 100% leads & databases (CRM, Vymo) are actioned and updated within Turn Around Time. Check all documents in Originals, including KYC, and sign OSV only after checking originals. Visit customer premises to pick up documents as per policy and login the file. Ensure quality business sourcing as per defined norms and adherence to all sales processes. Cross-sell products like CC, CASA, Asset, TPP etc. Educational Qualifications: Graduate (Commerce preferred, but not a constraint) Key Skills: Flair for sales and go-getter attitude Good communication skills Tech-savvy Basic computer and mobile applications knowledge Good interpersonal skills Time management Disciplined sales approach Sales call and field visits experience Experience Required: Fresher to 3 Years (Banking preferred, but not a constraint) Major Stakeholders: Operation Team