Job Title: Associate / Senior Associate – Onboarding Operations Location: Noida Department: Enterprise Role Overview You will be responsible for the end-to-end onboarding journey of online and offline merchants or partners. This includes verifying credentials, conducting risk assessments, and ensuring that the "Go-Live" process is frictionless while maintaining 100% regulatory compliance. Key Responsibilities  Verification & Compliance: Perform KYC (Know Your Customer) and KYB (Know Your Business) onboarding due diligence checks. Review documents and OVDs submitted by sales teams or merchants to ensure authenticity.  Risk Assessment: Conduct website and business model reviews to identify potential fraud, brand reputation risks, or prohibited business categories.  Process Management: Coordinate with internal stakeholders (Sales, Product, Tech, and Compliance) to resolve onboarding bottlenecks and reduce TAT (Turnaround Time).  SOP & Documentation: Maintain and update Standard Operating Procedures (SOPs) in line with changing RBI or NPCI guidelines.  Stakeholder Management: Act as the primary point of contact for Key Account Managers (KAMs) to clarify documentation errors and merchant queries. Required Skills & Qualifications  Education: Bachelor’s degree in business, Finance, or a related field.  Experience: 1–5 years in Fintech, Banking, or E-commerce operations (specifically in Merchant Onboarding or KYC).  Domain Knowledge: Solid understanding of Payment Gateways, QR Codes, EDC/POS machines, and AML (Anti-Money Laundering) standards.  Technical Skills: Proficiency in MS Excel (VLOOKUP, Pivot Tables) is mandatory.  Attributes: High attention to detail and the ability to work in a fast-paced, 24/7 environment.