The employees mentioned below role is responsible for Overall Offline merchant Integration, Key task is for aligning and coordinating both internally & externally with various product/tech stakeholders: · API Integration Support: o Provide end-to-end walkthrough for EDC and DQR integrations with merchants. o Assist merchants in implementing Paytm APIs, callbacks, and transaction flows. · DLL and Library Support: o Coordinate with product and development teams for new merchant requirements. o Test and validate DLL library updates in staging and production, especially for Morefun and wired EDC device integrations. · SDK & App Invoke Integration: o Support government merchants with SDK integration and App Invoke flow setup. o Raise requests to the Product and QA teams, test integration end-to-end in the staging environment, and validate final deployment. · Merchant App Release Coordination (App-Invoke): o Manage the app release process, coordinating with Compliance and NOC teams for final app push to PAX Store or Paytm devices. · Device-Level Technical Support: o Provide code-level debugging and log analysis for transaction failures, callback issues, and communication errors.