RO:Bharat Banking Operations-Area Operations Officer INTERNAL USAGE: No. of Vacancies:1Reports to:Area Operation Manager Is a Team leader?NoTeam Size:1 Grade:Assistant Manager/Deputy Manager Business:Bharat BankingDepartment:�Bharat Banking OperationsSub-Department:Rural Lending Location: Airoli About Name of BU Bharat banking Operations About the Role RL - Operation Area Operations Officer & Customer Service - Rural Key Responsibilities � Loan Disbursement. � Dispatch of files and other documents to storage location within stipulated TAT. � Closure of concurrent and Internal audit observations. � AOD, EC and PDD updation. � Complaints & Request resolution within TAT � Liaison with stakeholders - Business/Underwriting/Collections/Branches/Insurance Channel Partners. Qualifications Optimal qualification for success on the job is: � Post-graduation/Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: � Knowledge of banking products and services � Knowledge of regulatory guidelines and norms � Good communication (both verbal and written) skill in both English and the local language � Ability to manage complex client situations � Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines