Spine Medicine and Surgery of New Jersey Location: Paramus, NJ Must be able to come to NJ office in person Spine Medicine and Surgery of New Jersey is a premier, minimally invasive spinal surgery practice providing world-class, cutting-edge spinal care to the Tri-State area. As we expand into New Jersey, we are seeking a positive, professional, and highly motivated Medical Assistant/Administrative Assistant to join our team. Position Overview: This full-time position plays a vital role in supporting both clinical and administrative operations at our Paramus office. The Medical Assistant/Administrative Assistant ensures a seamless experience for patients by assisting with clinical preparation, managing patient records, supporting front desk activities, and contributing to overall practice operations. In addition, this role is actively involved in outreach initiatives, including engaging with current and prospective patients, coordinating community engagement efforts, maintaining relationships with referral sources, and supporting marketing and growth strategies to expand the practice’s presence and patient base. Schedule: Mondays - Fridays Key Responsibilities: Clinical Support: • Greet patients and provide necessary paperwork for completion • Interview patients and document medical history in the EMR • Prepare patient records and confirm that radiology/lab results are available for physician review • Assist with authorizations for medications, radiology, and disability paperwork • Prepare and draw up injections for medical providers (no phlebotomy or EKG required) • Clean and prepare medical rooms between visits Administrative Support: • Organize and schedule patient appointments • Verify and update insurance documentation and patient demographics • Assist with insurance verification • Produce and distribute correspondence, forms, and memos as needed • Scan and file documents into patient charts • Answer and manage busy phone lines with professionalism • Engage with prospective clients • Strong communication while having the ability to maintain relationships both clinical and non-clinical Qualifications: • Prior experience as a Medical Assistant or Administrative Assistant in a healthcare setting preferred • Knowledge of medical terminology required • Strong organizational and multitasking skills with attention to detail • Proficiency with Microsoft Outlook, Word, Excel, and ability to utilize an Apple iPad • Excellent time management and ability to prioritize responsibilities • Strong communication and interpersonal skills; team-oriented and patient-focused • Must have reliable transportation (occasional travel to Garden City, NY office may be required for training or coverage) • Willingness to be trained on our cloud-based EMR system • Willingness to experience tracking outreach efforts and analyzing results to improve company traction Physical Requirements: • Ability to sit, stand, and walk for extended periods • Frequent use of computers, tablets, and office equipment Workplace Culture: • Detail-Oriented: Focused on quality and accuracy • Outcome-Driven: Efficient and results-focused • People-Centered: Patient care and employee collaboration at the core • Team-Oriented: Cooperative, supportive, and professional environment Job Details: • Position: Full time (Monday - Friday) • Hours: 9:00 AM – 5:00 PM • Location: Paramus, NJ (primary office)