Medical Receptionist – Full-Time Spine Medicine and Surgery of Long Island Locations: Must be willing to cover multiple locations, Ronkonkoma (3-4 days/week), Garden City (1-2 days/week), or Huntington (1-2 days/week) Spine Medicine and Surgery of Long Island is a premier, minimally invasive spinal surgery practice providing world-class, cutting-edge spinal care to the Tri-State area. As we continue to grow throughout Nassau and Suffolk Counties, we are seeking a friendly, professional, and highly motivated Medical Receptionist to join our expanding team. Position Overview: The Medical Receptionist plays a vital role in ensuring a seamless and welcoming experience for our patients. This position involves working at both our Ronkonkoma and Garden City locations, assisting with patient intake, managing front desk responsibilities, and serving as a key liaison between patients and the clinical team. Key Responsibilities: • Greet and welcome patients with a positive and professional demeanor • Coordinate and organize patient intake and appointments • Accurately enter and update patient information in the electronic health record (EHR) system • Assist patients with completing necessary paperwork • Scan, file, and maintain medical records • Answer and direct incoming calls promptly and courteously • Verify insurance eligibility and assist with insurance-related inquiries in coordination with our billing department • Process co-payments and handle cash transactions responsibly • Deliver exceptional customer service to all patients • Communicate any patient concerns, delays, or special requests to the physician and clinical team Qualifications: • High School Diploma or GED required • Prior experience in a high-volume customer service role (e.g., healthcare, hospitality, or retail) preferred • Excellent communication skills (verbal and written) • Friendly, patient-focused, and team-oriented attitude • Detail-oriented with strong organizational skills • Proficiency in computer systems and keyboarding (approximately 55 wpm) • Bilingual skills are required or preferred depending on office location • Must be adaptable and able to thrive in a dynamic, fast-paced environment • Comfortable interacting with physicians, patients, and team members • Willingness to be trained on our cloud-based EHR system Physical Requirements: • Ability to sit and stand for extended periods • Frequent use of computers and standard office equipment Job Details: • Hours: 9:00 AM – 5:00 PM (30–39 hours/week) • Remote Work: Not available • Benefits: Eligibility after a waiting period may apply Our Workplace Culture: • Detail-Oriented: Focused on quality and precision • Outcome-Driven: High-performance and results-focused • People-Centered: Supportive and fairness-driven • Team-Oriented: Collaborative and cooperative environment