Big Apple Bagels • Delicious bagels and muffins that are baked fresh everyday • Freshly brewed coffees and fresh fruit smoothies • Made to order deli sandwiches • We have a fun, friendly atmosphere and an enthusiastic crew. We are passionate about providing Guests with the best experience possible. • We take food seriously yet have fun preparing and serving it. Our company has a bright and exciting future, we are committed to your growth and development as part of the Team. Team Member Job Summary • Welcome guests and deliver awesome guest service in a courteous and timely manner. Responsibilities • Greet Guests to make them feel comfortable and welcome • Take Guests’ food orders and handle cash and credit transactions • Follow the restaurant’s operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift • Demonstrate knowledge of the brand and menu items • Serve food to Guests in a courteous and timely manner • Quickly and accurately prepare food items including prep, salads, soups, sandwiches and much more • Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve • Follow sanitation and safety procedures including knife handling and kitchen equipment • Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas • Effectively handle Guest concerns and complaints • Work as a team to prepare the restaurant for each shift • Acts with integrity, honesty and knowledge that promotes the culture of the restaurant • Maintains regular and consistent attendance and punctuality • Contributes to a positive team environment Qualifications • Excellent Guest service skills required • Ability to work in a fast paced environment • Team oriented, adaptable, dependable, and strong work ethic • Ability to communicate effectively with Guests and team members • Ability to work early mornings, weekends and holidays