Application Engineer DepartmentTechnical Reporting ToTechnical Manager Base LocationDelhi Experience Required8+ years of experience in the Audio Visual industry, in Pre-Sales and Post-Sales support Education QualificationBachelors of engineering or similar educational qualification Employment TypeFull-time About the Role Kramer Electronics India is looking for an Application Engineer based out of Delhi We are looking for an 8+ years experienced professional who has a deep understanding of AV technologies and has handled product support. Responsibilities – Pre-Sales • Responsible for addressing product queries and enquiries, and product support. • Responsible for providing AV design solutions with the company's product portfolio to customers, dealers, consultants and the internal sales team. • Liaising with the HQ technical support team for new product updates, product information, etc. • Delivering trainings on products and technology to dealers/channel partners in the region. Responsibilities – Post-Sales • Providing after-sales support in terms of product information, troubleshooting, onsite support and online support. • Liaising with the Service team to ensure faster response time and resolution of any open issues for the region. Requirements and Qualifications • Should have a minimum of 8+ years experience in the Audio Visual industry in Pre-Sales and Post-Sales support. • Education Qualification: Bachelors of engineering or similar educational qualification • Should be well versed and updated on the latest technologies in the Audio Visual domain. • Should be well versed with networking technologies., Certifications like CTS, CCNA preferred. • Should have good communication skills.