Job Description/Function Support junior engineers and customers in the field of power systems and arc flash analysis in a technical role • Have expert knowledge of power system studies - arc flash evaluations, IEEE 1584, and NFPA 70E • Strong working knowledge of EasyPower, SKM, and ETAP • Review all complexities of models and reports for accuracy (both one lines and scenarios) • Occasional help in creating models or reports • Understand industrial and commercial power environments to provide technical support to clients, engineers and sales • Provide practical applications and solutions of expert knowledge to our clients • Provide support during non-standard hours for urgent questions and customer support (usually Tues-Thurs) • Have or obtain PE license within 6 months • Frequent and clear communication between team members, particularly as it relates to supporting team members on site • Eligible to work in the U.S. and pass federal background checks. Critical Competencies • Efficient • Able to prioritize, organize and plan • Honest, high integrity • Communicates and follows through on commitment • Attention to detail • Analytical skill- Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights • Persistent • Proactive • Strong work ethic • Ability to be fluent in SKM, ETAP and EasyPower within 12 months