About Emplova At Emplova, we are a boutique PEO delivering concierge-level HR, benefits, and payroll services to small and mid-sized businesses. As a tight-knit team, we provide personalized and flawless service to our clients. We expect nothing less than excellence as we grow and thrive together. Position Summary The Payroll Associate will play a key role in supporting Emplova’s payroll operations, ensuring seamless and accurate payroll processing for our diverse client base. This position requires strong attention to detail, a client-service mindset, and the ability to work in a fast-paced environment. The Payroll Associate will process multi-state payrolls, resolve discrepancies, and provide white-glove service to both clients and employees. Key Responsibilities • Payroll Processing • Accurately process payroll for multiple clients across various states on a timely basis using PrismHR. • Assist with payroll adjustments, including but not limited to terminations, prorated pay, bonuses, retroactive payments, and off-cycle requests. • Ensure compliance with federal, state, and local wage and hour laws. • Serve as a key point of contact for payroll-related questions and concerns. • Research and resolve payroll discrepancies quickly and effectively, maintaining Emplova's high client satisfaction standards. • Collaborate with the Client Success team to troubleshoot and answer client payroll inquiries. • Data Integrity and Compliance • Perform quality checks to ensure payroll accuracy, including tax calculations, deductions, benefits, garnishments, and union dues. • Update payroll systems for changes to employee records (e.g., new hires, promotions, rate changes). • Support payroll audits, tax filings, and reconciliations as needed. • Process Improvement • Assist in developing and documenting workflows to improve efficiency and accuracy. • Help identify opportunities for improving payroll processes and implementing best practices. • Collaboration and Growth • Learn and understand Emplova’s standards for delivering boutique payroll services to anticipate client needs proactively. • Support special projects and initiatives as needed. Qualifications Education: High School diploma or equivalent required; associate or bachelor’s degree preferred. Experience: • 1-3 years of payroll experience; PEO experience strongly preferred. • Familiarity with PrismHR or similar HRIS/payroll systems is a plus. • Experience with multi-state payroll and understanding of wage and hour laws. Skills: • High proficiency in Excel and ability to analyze payroll data. • Strong communication skills with the ability to interact professionally with clients. • Excellent organizational skills and the ability to handle multiple tasks with tight deadlines. • A client-service mindset with a strong desire to deliver accurate, timely, and proactive payroll support.