Company: Wilkins Recreational Vehicles Job Title: Parts Retail Specialist We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything. Salary Range: • $60,000.00-$80,000.00 Annually. Benefits: • Medical/Dental/Vision Insurance • 401K with Employer Matching Program • PTO and Sick Time • Voluntary Benefit Program • Employee Referral Program • Employee Discount • RV Borrowing Program Job Description: • This position oversees the entire customer service/parts experience from the point of setting the appointment to finalizing of the customer bill. Job Responsibilities: • Greets, establishes, and maintains a positive rapport with customers. • Assists customers in determining needs; promotes our products, accordingly. • Ability to run the parts counter. • Estimates cost of repair and prepares itemized service order. • Initiates service orders, secures customer’s signature, and closes when completed. • Develops a keen understanding of all of our products and services. • Understands effective service sales processes and actively seeks sales opportunities. • Maintains good communication with customer and follows up after work is completed to ensure satisfaction. • Understands customer’s needs, committed to exceed customer expectations every day. • Complies with all company policies and procedures. Position Requirements: • A minimum of 2 years’ experience is preferred but not required, • Motivated individual who enjoys working in a fast-paced environment, • Professional appearance, • Strong communication skills, • Positive attitude, • Strong work ethic, • Professional conduct. #1 RV Dealer in New York Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.