JOB DESCRIPTION ACCOUNT SUPERVISOR Account Services Reports to: VP, Account Director or SVP, Account Director Job Summary The Account Supervisor is an Account Services department position responsible for providing support for the day-to-day leadership of the brand. This person is considered the backbone of the team, with people both inside and outside of the agency looking to the Account Supervisor to get the job done on time and on budget. The ideal Account Supervisor will grow on the job, strengthening their strategic skills to contribute to core strategies. This person ensures all tactics are on strategy, manages direct reports, and owns day-to-day client relationships for their owned workstreams. Key Job Responsibilities (Duties may include, but are not limited to all or some of the following) • Builds and maintains a positive client relationship with a focus on building trust with the client while attaining the client’s/brand’s marketing goals • Proactively recommends and develops communication solutions and maintains a proficiency in the pull-through of client-directed strategies in all tactics • Takes the leadership role in the development and presentation of the agency’s recommended POVs and strategic documents • Concentrates on the organic growth of the business • Takes the leadership role in the development and presentation of the agency’s recommended POVs and strategic documents • Motivates the team to ensure a high level of performance on behalf of the client • Manages and mentors the Account Coordinator and Account Executives on the business • Provides accurate and timely financial forecasts. Manage monthly or quarterly reconciliations and billing. Is the lead financial contact for client inquiries and builds the scope • Continuously works to expand market knowledge and stay current with respect to advertising opportunities among various platforms, especially those valuable to assigned brands • Demonstrates a solid understanding of the product, scientific data, strategies, and marketplace 2 Job Qualifications (Skills/Requirements) • Bachelor’s degree required • 3-5 years of experience in the advertising industry • At least 1-2 years of Senior/Account Executive experience in an agency setting is required • Strong professional presence—possesses positive, inspirational qualities that motivate internal team and evoke ease and confidence in clients • Possesses superior verbal and written communication skills, both with clients and internal brand teams • Highly developed presentation skills • Can mindfully manage deadlines, multiple tasks, and challenges • Ability to travel (locally and nationally) up to 35% of the time • Willingness to go beyond what is described in the job description and be flexible for the team, and ultimately, the work For U.S. Job Seekers, it is the policy of Calcium+Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.