Live Operations Specialist– Autonomous Vehicle Operations Location: Austin, TX (On-Site) Pay: $24.00 – $28.00 per hour Schedule: Rotating shifts, including weekends • 1st Shift: 6:00 AM – 2:00 PM • 2nd Shift: 2:30 PM – 11:00 PM Type: Full-Time | 6-Month Contract (Potential Extension) About the Role Join the future of mobility as a Live Operations Specialist supporting autonomous vehicle operations in Austin, TX. You’ll monitor live vehicle activity from the Operations Office in Austin TX, provide real-time support, and help ensure safe and efficient trips for self-driving vehicles. This is an on-site, hands-on role ideal for detail-oriented professionals who excel under pressure and have a passion for emerging transportation technology. Key Responsibilities • Monitor multiple autonomous vehicles in real time using camera feeds and the Remote Command (RC) interface. • Proactively intervene to ensure safety and regulatory compliance when required. • Document all interventions, observations, and incidents using Notion and Google Sheets. • Conduct post-trip analyses and flag operational anomalies. • Participate in Root Cause Analysis (RCA) sessions to improve safety and performance. • Track and report operational metrics and insights to team leads. • Deliver clear handoffs and communication across shifts. Requirements • Experience in technical support, operations, dispatch, logistics, or IT. • Strong decision-making skills in high-pressure situations. • Excellent attention to detail with strong documentation discipline. • Basic understanding of autonomous vehicle systems or strong interest in learning them. Preferred Qualifications • Experience with geolocation tools or Remote Command interfaces. • Familiarity with autonomous perception and planning systems. • Experience analyzing logs or working with event data. Work Environment & Schedule • On-site role at our Austin Remote Operations Center. • Rotating schedule with required flexibility for morning and evening shifts, including weekends. Benefits • Subsidized healthcare through HireArt. • Pre-tax commuter benefits. • Flexible Spending Account (FSA) for healthcare costs. • Company-paid short-term and long-term disability and life insurance. How to Apply Submit your application and complete the pre-screen questionnaire to begin the process. Be part of the team ensuring the safety and success of autonomous vehicle technology in Austin.