Director, Product Operations (Product Operating Model + Leadership)
FREEDOM SOLUTIONS GR · litera.com
DenverHybridDirector10+ yrs
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The job in short
Product operations leadership for a multi-product software portfolio.
SaaSUXProduct managementScrumEmbeddedCompliance
Details
- Found
- 25 d ago · posted 2026-09-30
- Location as listed
- Denver, CO; Raleigh, NC; Philadelphia, PA; Holmdel, NJ; Canada-Toronto, ON-Office
- Role
- Executive / Director
- Source
- The company’s own careers site
Full description
Where You’ll Work
This is a hybrid role based in Denver, Toronto, Philadelphia, New Jersey or Raleigh with the expectations to be in office at least 3 days a week for collaboration and connection.
Responsibilities
• A mature, cross-functional go-to-market model that ensures every product launch is strategically sequenced, operationally ready, and set up to drive adoption, retention, and expansion across Litera’s portfolio.
• A unified Product Playbook — the definitive, living standard for how Litera’s product teams roadmap, discover, plan, and launch — continuously refined and embedded into tools and onboarding so quality scales with the organization.
• A high-performing operating cadence that creates a disciplined, recurring rhythm of planning, execution, and review, giving leadership clear visibility and the product organization a shared tempo.
• Strategic roadmap alignment that connects product investment to business priorities, ensuring sequencing is clear, decisions are traceable, and the organization moves with intent.
• Data-driven insights and reporting that give senior leaders the visibility they need to make confident decisions on resource allocation, delivery health, and portfolio performance.
• An enabled, high-velocity product organization — through coaching, governance, and tooling — where best practices are the default, accountability is built in, and teams consistently raise their bar.
• Evaluated and adopted AI-enabled capabilities that meaningfully improve collaboration, forecasting, and execution across the product function.
• Executive-ready narratives and communications that translate complex operational detail into clear decisions and actions for senior leadership, board members, and key stakeholders.
Requirements
Must-Haves:
• 3+ years leading teams or programs at scale
• 10+ years in Product Operations, Product Management, or Program Management within technology or SaaS organizations
• Proven experience building and scaling product operating models, playbooks, and planning cadences across complex, multi-product portfolios.
• Track record of leading cross-functional programs and influencing senior stakeholders across product, engineering, UX, customer success, and go-to-market.
• Strong analytical and systems-thinking skills — able to synthesize data, design frameworks, and drive measurable operational improvement.
• Exceptional executive communication and presentation skills — able to craft compelling narratives and translate operational complexity into clear decisions and action.
• Advanced proficiency with product lifecycle and analytics tools such as Jira, Confluence, and Pendo.
Nice to Haves:
• Experience in legal technology, compliance, or other regulated industries.
• Background in product management, agile coaching, or UX operations.
• Experience leading change management and scaling organizations through high-growth phases.
• Certification in Agile, Scrum, or program/project management.
Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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