JOB RESPONSIBILITIES: • Maintain professionalism at all times when working with other team members and/or guests. • Responds to calls requesting the need for surveillance coverage. • Conducts surveillance through the CCTV system utilizing the necessary equipment to observe, report, and record procedural violations and unusual activities. • Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation. • Writes reports, and completes logs and spreadsheets. • Conducts reviews as assigned. • Documents equipment malfunctions. • Must have a good working knowledge of the Internal Controls as well as company and departmental policies and procedures. • Communicate (both written and verbal) with and promote positive team members and guest relations. • Attends court as needed and testifies in cases involving Surveillance recordings and documents. • Performs all other duties as assigned. JOB REQUIREMENTS: • Must be at least 18 years of age. • High School diploma, GED or equivalent required. • Previous experience in casino surveillance or Table Games & Poker preferred. • Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery. • The ability to work in a fast-paced environment and effectively communicate with co-workers and management is mandatory. • Ability to read and interpret documents. • Ability to work independently with minimal supervision. • Act with discretion and maintain confidentiality in handling sensitive information. • Vision must be correctable to 20/20. • Ability to distinguish colors. • Effectively communicate in English, in both written and oral format. • Proficient in basic math without the use of a calculator. • Must be able to sit for at least a full eight (8)-hour shift. • Basic working knowledge of various computer technology and software including Microsoft Office applications. • Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays. • Must be able to work in station assignments with limited space, minimal and/or bright lighting, and varying temperatures. • Must be able to successfully pass a background check and receive a license from the DE Lottery. • Must adhere to the Close Personal Relationship Policy - Fraternization. Surveillance Employees are prohibited from having close personal relationships with all other employees. For a full list of our career opportunities, please visit www.DelawareParkCareers.com.