JOB RESPONSIBILITIES: • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. • Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships. • Greeting guest in a fast, efficient and friendly manner, upon arrival to Outlet. • Circulates throughout the area assigned, actively observing guest, providing assistance and service as necessary. • Must maintain and secure all cash and cash equivalents in possession, while providing accurate reporting and financial transactions thru the POS systems. • Prepares all settlement paperwork in a consistent and organized manner. • Responsible to complete all side work and cleaning of Outlet in an efficient, accurate, and timely manner. • Responsible to inventory and restock items as needed based pre-determined levels. • Ensures that work area is clean and sanitary in accordance with Local, State, and Federal Health Department Codes. • Monitors alcohol consumption by guests, adhering strictly to Delaware Park Policy and Delaware State Law. • Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions. • Communicate (both written and verbal) with and promote positive team member and guest relations. • Maintain professionalism at all times when working with other team members and/or guests. • Performs all other duties as assigned. JOB REQUIREMENTS: • One (1) year of wait staff experience preferred. • Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery. • Must possess an ABC Servers card and/or Tips equivalent. • Knowledge of Point Of Sales operating systems preferred. • Act with discretion and maintain confidentiality in handling sensitive information. • Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park. • Must be able to walk and stand for at least a full eight (8)-hour shift. • Must be able to lift, up to 25 lbs in weight and ability to bend, reach, pull, push, kneel, squat and grasp as needed. • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays. • Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting and variation of climate control. • Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory. • Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.