* Hours are 11:30 pm to 7:30 am JOB RESPONSIBILITIES • Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. • Responsible for safeguarding of currency, coins, tickets, tokens, forms and records relating to VLT Cashiering Operations. • Responsible for custody of cage inventory to include main bank, reserve bank, employee window, front window and booth inventories. • Responsible for direct supervision, scheduling and training of all cashiering functions. • May assist with recruiting, training and recommendations for coaching/discipline of all Cage Operations team members. • Assigns team members to appropriate locations, as necessary. • Communicate (both written and verbal) with and promote positive team member and guest relations. • Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving same. • Maintain professionalism at all times when working with other team members and/or guests. • Promotes outstanding internal and external guest relations and internal teams. • Performs all other duties as assigned. JOB REQUIREMENTS: • Must have two (2) to three (3) years cashier experience. • Must have one (1) year Supervisory experience. • Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery. • Understand all internal controls for the department; knowing all gaming regulations and steps taken to ensure compliance. • Must have knowledge of Currency Transaction Reporting (CTR) requirements required. • Knowledge of Microsoft Windows systems required. • Act with discretion and maintain confidentiality in handling sensitive information. • Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays. • Ability to consistently comprehend, retain, and/or execute written, verbal and/or demonstrated directions, explanations and guidance. • Must possess strong leadership, interpersonal, customer relations and communications skills. • Must be able to lift, pull, or push up to fifty (50) lbs. without difficulty. For a full list of our career opportunities, please visit www.DelawareParkCareers.com.