Quality Assurance Specialist – Urbana, OH Brief Job Summary: The Quality Assurance Specialist is responsible for inspecting and verifying that materials and products meet all applicable requirements. This role performs a variety of simple to complex quality tasks with minimal supervision, including inspections, auditing, dimensional studies, testing, root-cause analysis, corrective actions, and supporting APQP/PPAP processes. This position is essential in preventing defects, maintaining quality systems, and directly impacting customer satisfaction. Why Work at Rittal: • Competitive compensation + bonus • Above-average benefits available on the 1st of the month after hire • 401K match • Opportunity to work in a global, innovative manufacturing organization • Continuous improvement and career development opportunities • Strong safety and quality culture Key Responsibilities: Quality Inspection & Verification • Perform in-process inspections, final inspections, and product certifications • Inspect product throughout manufacturing processes to ensure compliance with design and quality specifications • Perform receiving inspection or act as designated supplier quality representative • Conduct measurement system analysis, dimensional studies, product testing, and capability studies • Record, monitor, and report on scrap and rework (FTY/FPY) • Support creation and maintenance of control plans and product specification sheets • Ensure products meet quality standards using measurement and testing equipment Auditing & Compliance • Perform process and product audits per sampling plans and audit schedules • Document and report audit findings • Conduct audits of QMS processes, manufacturing activities, certification audits, surveillance audits, re-certification audits, and supplier audits • Develop, update, and maintain QMS documentation including policies, procedures, and work instructions • Support CAPA initiatives and monitor effectiveness • Support APQP & PPAP activities Data Analysis & Reporting • Gather, analyze, and report data to evaluate the health and performance of the QMS and manufacturing processes • Communicate findings, issues, and concerns across departments • Monitor trends and identify opportunities for continuous improvement Collaboration & Training • Support and train quality inspectors as needed • Assist or instruct others in daily quality activities • Communicate with all departments on issues and support timely resolution • Maintain knowledge and skills to perform all assigned work efficiently General & Safety • Follow all health, safety, and housekeeping practices (6S) • Wear required PPE (safety glasses, safety-toe footwear, hearing protection, etc.) • Maintain adherence to all instructions, specifications, and procedures • Participate in special projects and perform other related duties as assigned Qualifications: Education • High school diploma or GED required Experience • 3–5 years of quality or manufacturing-related experience • Experience handling sensitive and confidential material Certifications (Preferred but not required) • ASQ Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) • Six Sigma Green Belt or higher • Lead Auditor Certification (ISO 9001, AS9100, or equivalent) Technical Skills • Understanding of quality control standards and problem‑solving tools • Ability to read engineering drawings/blueprints; knowledge of GD&T • Familiarity with root-cause analysis methods (8D, Fishbone, 5 Why, etc.) • Proficient with measurement tools (calipers, micrometers, indicators, etc.) • Familiarity with ERP systems (SAP, Oracle) • Advanced Microsoft Excel skills; experience with data tools such as Minitab, Tableau, or Power BI • Knowledge of ISO 9001 standards and QMS requirements Soft Skills • Strong communication skills • Detail-oriented and able to multi-task in a fast-paced environment • Ability to follow written, oral, and diagram instructions • Strong problem-solving abilities • Ability to work independently and professionally interact with all organizational levels Physical Requirements: • Ability to stand, walk, bend, twist, and reach frequently throughout the shift • Lift 25–50 pounds to waist level and up to 25 pounds above shoulders • Ability to stand for extended periods and work at a computer occasionally Mental Requirements: • Ability to work in a fast-paced environment • Adapt easily to assignment changes • Ability to multi-task and learn new software applications • Must communicate effectively with coworkers, supervisors, and management Safety Requirements: • Wear safety glasses with side shields, safety-toed footwear, hearing protection, and additional PPE as required • Follow all plant and department-specific safety rules Direction & Decision Making: • Complete directives given verbally or in writing • Make logical decisions and assist in problem-solving as required Work Environment: • Warehouse and manufacturing environments • Exposure to hot/cold temperatures and dust Relationships: • Direct Contacts: Quality Assurance Manager, production personnel, quality inspectors • Indirect Contacts: Departments throughout the Urbana plant #MFG If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department at (937) 399-0500. This option is reserved for individuals who require accommodation due to a disability. Rittal LLC and Eplan are proud to be an affirmative action/equal opportunity employer. EEO, including Disability/Vets.