Job purpose • Assist and partner with Operations Manager in leading and managing Field Operations for Landscape Management Division of a multi-million dollar landscape firm. • Oversee maintenance crews by directing daily, weekly, and monthly operations, optimizing productivity, teaching and training, and assuring proper maintenance and allocation of department equipment and resources. • Drive quality, excellence in service, and efficiency of execution to assure happy clients, a well-trained team, and profitability. Duties and responsibilities • Schedule and route maintenance staff daily & weekly with goal of maintaining 90-95% billable hours with staff. • Check crew work & properties for quality of workmanship. • Oversee and check daily job P&L tracking, employee attendance, hours tracking, employee vacation, GPS driving reports. • Participate in employee evaluations, performance improvement, course correction and disciplinary action as needed. • Run Maintenance meeting every morning before crews leave for the day • Check job progress • Assign daily tasks • Handle any issues or concerns • Participate in Garden & Property Managers meeting at end of every work day • Check job progress • Handle any issues or concerns that pertain to Maintenance crews • Run Wednesday safety meetings with crews. • Assure supply stocks are maintained and help facilitate getting them where needed. • Match invoices with orders. • Assist crews in performing and completing jobs when needed. • Provide hands on training and instruction to staff on proper practices and methods to do variety of Landscape Management tasks. • Assist in equipment purchasing decisions. • Snow season • Manage areas, crews, and individual staff. • Route services and assist in problem solving • Check & Inspect equipment for issues • Assemble sub–contractors for plowing and route them. • Order snow plow and supplies • Handle dispatching of snow team Qualifications • Education: 2- or 4-year degree in related field or equivalent experience. • Experience: 2 or more years’ experience leading Landscape Management Operations in some capacity. 5 or more years of experience in execution of Landscape Management services. • Knowledge: Require working and through knowledge of most things landscape maintenance from service execution, to equipment. • Physical: Must be able to lift 50 lbs, work in extreme weather conditions, and able to assist in all areas of proper landscape management. • Skills: Leadership/Management skills required, technical/trade related skill pertinent to landscape management: mowing, trimming, bed work, horticultural hand pruning, planting – additional skills in lawn care and lawn renovation, plant care and fertilization irrigation systems, and water features a significant plus. Some computer skills are necessary including: Word, Excel, Outlook, ability to learn and navigate internet, mobile phone, apps, and learn CRM and estimating software with relative ease. • Characteristics: Organized, Driven, Self-motivated go-getter, with whatever it takes mentality. Supportive, team player that takes pride in his/her work and the success of the team. Good problem solver and collaborator. • Professional Certifications: All a major plus. Working conditions This position requires adaptability. Days begin in office followed by site visits, job checks, site or crew problem solving and occasionally running a service route. Days end at the shop, where you are assisting in planning and preparing crews for the following day and 1 or 2 days a week securing and locking shop. To be considered for this position, the candidate must: • Be willing and able to work 8-10 hours per day, 5-6 days per week. • Pass a pre-employment background and driving record check. • Have reliable transportation to and from work. • Be authorized to work in the United States. Supplemental Pay Types: • Profit sharing • Team incentives • Impact Bonuses • Employee point reward system • Bonus pay • Signing bonus Why Join The Pattie Group, Inc.? At The Pattie Group, we believe in growing great landscapes and great people. Here are just a few of the benefits you’ll enjoy when you join our team: • Clear Career Growth Path: Advance your career with opportunities to move up and throughout our team, positioning yourself for amazing personal and team success, supported by our comprehensive in-house training and development programs. • Commitment to Learning: We invest in our people with 45 hours of paid education annually, including both industry-specific and personal development courses — because learning never stops here. • Comprehensive Benefits Package: • Medical, dental, and vision insurance • Short-term disability coverage • Life insurance • 401(k) retirement plan with Company Matching Contributions • Profit-sharing opportunities • Paid Time Off and Paid Holidays • A Culture That Values Fun and Connection: • Regular company picnics, parties, team cookouts, and staff baseball games • An annual awards banquet to celebrate our team’s hard work and achievements • Community involvement offering Charity and Kindness • Employee Recognition and Rewards to recognize your dedication and contributions. • Discounted services, materials, and more! • Employee of the month recognition! • Team incentives and Profit Sharing At The Pattie Group, you’re not just joining a company — you’re joining a team that values your growth, celebrates your success, and knows how to have fun along the way.