Position: Credit Financing & Collection Manager Location: Noida, Uttar Pradesh (Office-based) Company: Enerjazz – YC-backed lithium-ion battery startup for e-rickshaws Role Overview Own credit control and collections for e-rickshaw battery financing. Focus on timely recovery of EMIs/dues through phone calls and maintain accurate MIS/reports to keep portfolio healthy and cash flow strong. Key Responsibilities • Handle telephonic collections: outbound calls for payment reminders, follow-ups on overdue accounts, negotiations, and dispute resolution. • Track and recover dues with high efficiency (target >90-95% collection). • Prepare and update daily/weekly MIS: aging reports (0-30, 31-60, 61-90+ days), collection efficiency, cash collected vs. target. • Use Excel/Google Sheets and CRM to maintain accurate records of all dues, payments, and exceptions. • Work closely with customer support, field team, and finance to resolve issues quickly. • Follow SOPs, educate customers on timely payments, and escalate high-risk cases. • Monitor portfolio health and suggest ways to reduce defaults. Requirements • 4–7 years in collections/credit control (preferably NBFC, microfinance, vehicle financing, or fintech). • Strong experience in phone-based collections • Excellent with Excel (pivots, dashboards), Google Sheets, and CRM tools. • Fluent in Hindi & English; good at firm yet empathetic communication. • Graduate (Commerce/Finance preferred). • Organized, target-driven, comfortable in startup pace. Preferred • Experience in EV, e-rickshaw, or asset financing. • Knowledge of digital reminders, auto-debit, WhatsApp/SMS collections. What We Offer • Competitive salary • Impactful work helping e-rickshaw drivers earn more sustainably. • Office-based role in Noida with growth opportunities.